Pulse Capabilities

Pulse specialises in outbound customer contacts via phone, fax, or Internet using our systems or yours, such as:
  • Appointment setting and confirmation
  • Calendar Management
  • Performing Market Research interviews
  • Customer retention and loyalty programmes
  • Acquiring new customers
  • Cross-selling and up-selling to current customers
  • Order fulfilment

 

  • Re-activation of dormant customers
  • Direct Mail follow-up
  • Lead generation
  • Database and list management
  • Quality Assurance
  • Reference checking
  • List Procurement
  • Obtaining donations, subscriptions and memberships
  • Web email enquiry responses

 

Pulse our business partner brings many advantages:

  • Customised solutions – solutions intentionally designed and configured to respond to individual client needs and structured with a high degree of flexibility to respond to rapid change. We will have a solution for you.          
  • Detailed Activity Reportingwe can report activity and success using our extensive database solutions in a format that is suitable for you.                                             
  • Scalability of Volume - Pulse's systems leverage off our parent companies state of the art infrastructure. With a readily available full-time or part-time workforce there’s more than enough capacity for new and existing clients.
  • Genuine “Southern Charm” - The natural, easy, southern style of our staff is welcomed by both city and country customers alike.