Welcome to the New Call Centre Year

The year is certainly off to a roaring start. At Pulse Business Solutions call centre in Oamaru we are busy working on a huge new datacleanse project for a major client. This will initially involve email invitations sent out to tens of thousands of customers asking them to to update their database information. Following that, Pulse Business Solutions will undertake a phone campaign to update the remaining customers. It’s a very exciting project that makes great use of our leading-edge online survey system, Web Survey Creator.

Across the Tasman, our wider group have the first Australian Council Perceptions Monitor kicking off. This is a joint venture between our Key Research parent company and Thinkfield, and includes our brand new field team which has been set up in Melbourne. Very exciting to see our group continue to grow and move into other markets. It’s going to be a busy year right across all of our teams in New Zealand and Australia.